Custom CRM that drives growth.

✅ Streamlined workflows
✅ Customer insights
✅ Sales automation
✅ Integration capabilities

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How it works.

Our proven process ensures your custom business system is delivered on time and exceeds expectations

Step 1

Process Analysis

We start by understanding your sales process, customer journey, and team workflows. Our experts map out the perfect CRM structure to support your business operations.

Step 2

Custom Design

We design your CRM with intuitive interfaces and automated workflows that match your exact needs. Every feature is tailored to maximise efficiency and user adoption.

Step 3

Development & Integration

Our team builds your custom CRM with robust features for contact management, sales tracking, and reporting. We integrate with your existing tools for seamless operations.

Step 4

Training & Support

We ensure your team is fully trained on the new CRM and provide ongoing support. Regular updates and improvements keep your system evolving with your business.

Have it your way.

Our custom CRM development services are tailored to fit your business processes and help manage customer relationships effectively. Discover how we can tailor solutions to meet your specific needs.

Streamline Workflows

Automate repetitive tasks and streamline your business workflows with custom CRM solutions.

Gain Customer Insights

Leverage data analytics to gain valuable insights into customer behavior and preferences.

Automate Sales Processes

Enhance sales efficiency with automated lead tracking and pipeline management.

Integrate Systems

Seamlessly integrate your CRM with existing business systems for unified operations.

Enhance Customer Engagement

Foster stronger relationships with personalised customer interactions.

Ensure Data Security

Protect sensitive customer information with robust security measures.

Case study: Transforming Event Management with a Custom Platform.

See how one company went from managing their events on spreadsheets to a custom platform that streamlines operations and enhanced attendee experience.

Managed in the first year: 23 Events
Follow-ups and reminders: Automated
Built into the platform: Reporting

Testimonials from others.

Our clients have transformed their businesses with HiTide's bespoke software solutions, achieving greater efficiency, scalability, and success. Here's what they've said about our work:

"Hitide were quick to understand the project requirements, which were extensive and complex, and worked quickly to implement them. Communication was excellent throughout, with Hitide providing early demos of functionality so that any modifications or other types of changes could be addressed early on in the process."

"I would absolutely recommend Hitide to anyone considering a web application build."

"The process was very smooth. It’s rare in software development in my experience to be able to produce a system as complex as the one that was delivered in this project with as little friction, and as close to timeline, as was achieved with Hitide."

"Two of the key reasons HiTide was easy to work with was the clear and honest communication, as well as the reliability. We had previously had a number of challenges so as project lead I entered into this agreement with my guard up to a certain extent, but was very quickly reassured."

"If you want to work with a clear, honest, reliable team that understands commercial aspects of project delivery including ROI, I would recommend."

I want a CRM system that works exactly how my business needs

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Say hello 👋

We'd love to hear from you! Whether you have a question about our services, need assistance with a project, or just want to chat about your business needs, we're here to help. You can book a call with me, Joe, the owner of HiTide, and let's start a conversation.

You can also connect with me directly on LinkedIn or email me at hello@hitideweb.com.

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