Automation can make your customers love you even MORE!

Automation can make your customers love you even MORE!

Here's why:

Customers and clients want it NOW.

If you say you'll send them a thing. 

If you say you'll give them access to X.

If you say you'll send an invite soon.

The sooner, the better. It keeps the momentum going.

Nothing kills the buzz and lets buyer's remorse creep in like slow, delayed or forgotten responses, especially at the start of the relationship.

So, if you're doing the same thing every time with a certain onboarding activity, see if your software products and systems can connect together and get it done for you.

Check out tools like Zapier, it's sometimes a great option for this sort of task.

Final note - Not only does automating benefit the customer but, it saves you a load of time each week and stops all those little "mental todos" building up.

It's a nice feeling when there's 1 less thing to worry about.